Health Care Engagement of Limited English Proficient Latino Families: Lessons Learned from Advisory Board Development
Progress in Community Health Partnerships: Research, Education, and Action
Background: Specific information on the development and evaluation of patient/family engagement in health care improvement for populations with limited English proficiency (LEP) is lacking.
Objectives: We sought to provide information for use by other health care organizations aiming to engage LEP populations through advisory groups.
Methods: Informed by community-based research principles, we formed a family advisory board of LEP Latino families and conducted a multimodal evaluation of initial implementation and partnership development.
Results: The board met process measures goals for sustained engagement of LEP families and for establishing a group structure and process. Board outcomes included contributions to clinic educational materials and initiation of a project to increase the child friendliness of the physical space. Mothers on the board reported satisfaction with their participation.
Conclusions: We successfully sustained engagement of LEP Latino families in health care improvement using an advisory board. To promote patient-centered care and address health care disparities, LEP populations should be included in patient engagement programs.
Keywords: Health disparities, community health partnerships, delivery of health care, ambulatory care facilities, parents
DeCamp, L. R., Polk, S., Chrismer, M. C., Giusti, F., Thompson, D. A., & Sibinga, E. (2015). Health care engagement of limited English proficient Latino families: Lessons learned from advisory board development. Progress in community health partnerships: research, education, and action, 9(4), 521.